Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (252) 523-8933 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

4.2 | 2501 Reviews

4.5 cu. ft. Ultra Large Front Load Washer

LG WM3400CW

Available in 2 Color(s)

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • 6Motion™ technology uses different wash motions for a thorough clean
  • With ColdWash™ technology, clean like warm and save like cold
  • Direct Drive Motor 10-Year Limited Warranty

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No
  • WiFi Connected: No

See More

 
Image Feature

Top Rated by Consumer Reports

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Image Feature

Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

Image Feature

Warranty / Certifications

10 Year Warranty on Inverter DirectDrive Motor ENERGY STAR™ Certified

Image Feature

More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Image Feature

Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans- this 4.5 cu.ft. washer fits more in every load up to 20 lbs.

Image Feature

Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 1

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Top Rated by Consumer Reports See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

Warranty / Certifications 10 Year Warranty on Inverter DirectDrive Motor ENERGY STAR™ Certified

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Save Time and Wash Fewer Loads Every Week Bring on big loads of towels or jeans- this 4.5 cu.ft. washer fits more in every load up to 20 lbs.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 1

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • 6Motion™ technology uses different wash motions for a thorough clean
  • With ColdWash™ technology, clean like warm and save like cold
  • Direct Drive Motor 10-Year Limited Warranty
  • ENERGY STAR® Certified for an efficient clean that saves on water and energy
  • Add the LG SideKick® 27" pedestal washer, sold separately, to wash two loads at the same time
Laundry Appliance Capacity
Capacity 4.5 cu. ft.
Summary
Product Color White (W)
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLE3400W
Gas Dryer Option DLG3401W
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
Energy
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR Certified Yes
IMEF 2.92
IWF 2.9
Washer Programs
No. of Washer Programs 8
Washer Programs Bedding, Delicates, Heavy Duty, Normal, Perm. Press, Speed Wash, Towels, Tub Clean
No. of Washer Options 8
Washer Options Signal, Control Lock, Rinse+Spin, Cold Wash, Delay wash, Extra Rinse, Prewash, Spin Only
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium
Water Levels Load Sensing
No. of Soil Levels 3
Fabric Care Features
ColdWash™ Option Yes
Laundry Appliance Convenience Features
Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
Easy Loading TilTub™ Yes
LoDecibel™ Quiet Operation Yes
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology No
SmartDiagnosis™ (v3.0) Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/White
Door Cover Clear Round Cover
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
Power Source
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
Options/Accessories
LG Sidekick™ Pedestal Washer WD300CW
Pedestal WDP6W
Stacking Kit KSTK4
Dimensions
Carton (WxHxD) 29 3/4" x 41 7/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4"
Pedestal (WxHxD) 27" x 13 5/8" x 28"
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 209.8 lbs.
Weight (Product) 187.4 lbs.
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231026772

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No
  • WiFi Connected: No
Poster Image

6Motion Video

Watch Video

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/washers/md07000696/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md07000696/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md07000696/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md07000696/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/washers/md07000696/gallery/medium01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/washers/md07000696/gallery/medium01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG WM3400CW Washers","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Save Time and Wash Fewer Loads Every Week","description":"Bring on big loads of towels or jeans- this 4.5 cu.ft. washer fits more in every load up to 20 lbs.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/feature-get-it-all-done-desktop-r.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/wm/features/feature-get-it-all-done-desktop-r.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/wm/features/feature-get-it-all-done-desktop-r.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/wm/features/feature-get-it-all-done-desktop-r.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/wm/features/feature-get-it-all-done-desktop-r.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/feature-get-it-all-done-desktop-r.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Save Time and Wash Fewer Loads Every Week","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"More Style, Less Space","description":"LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.","media":{"sources":[{"src":"/www.lg.com/us/images/features/washers/laundry_feature_depth_d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_depth_d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_depth_d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_depth_d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/features/washers/laundry_feature_depth_d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/features/washers/laundry_feature_depth_d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"More Style, Less Space","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Cold Wash Without Compromise","description":"ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.","media":{"sources":[{"src":"/www.lg.com/us/images/features/washers/laundry_feature_coldwash_d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":600},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_coldwash_d.jpg.w960.jpg","profile":"W960","width":960,"height":360},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_coldwash_d.jpg.w480.jpg","profile":"W480","width":480,"height":180},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_coldwash_d.jpg.w240.jpg","profile":"W240","width":240,"height":90}],"src":{"src":"/www.lg.com/us/images/features/washers/laundry_feature_coldwash_d.jpg","width":1600,"height":600},"runtimeSrc":{"src":"/www.lg.com/us/images/features/washers/laundry_feature_coldwash_d.jpg.web.jpg","width":1600,"height":600},"assetWrapper":"tour","alt":"Cold Wash Without Compromise","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Wash Two Loads At The Same Time","description":"Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.","media":{"sources":[{"src":"/www.lg.com/us/images/features/washers/laundry_feature_sidekick_d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":992},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_sidekick_d.jpg.w960.jpg","profile":"W960","width":960,"height":595},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_sidekick_d.jpg.w480.jpg","profile":"W480","width":480,"height":297},{"src":"/www.lg.com/us/images/features/washers/laundry_feature_sidekick_d.jpg.w240.jpg","profile":"W240","width":240,"height":148}],"src":{"src":"/www.lg.com/us/images/features/washers/laundry_feature_sidekick_d.jpg","width":1600,"height":992},"runtimeSrc":{"src":"/www.lg.com/us/images/features/washers/laundry_feature_sidekick_d.jpg.web.jpg","width":1600,"height":992},"assetWrapper":"tour","alt":"Wash Two Loads At The Same Time","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.2 out of 5

80% of reviewers recommend this product.

5 Stars

Good size tub

_kim4 4/21/2026

We recently bought a LG front load washer at Lowes. It works good. Fits a queen size comforter good. We have not tryed all the cycles yet but the heavy duty cycle is loud. Ask me again in a few years how its doing.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

washer and dryer cycles are limited.

BlueOak 4/21/2026

Originally posted on lg.com

No, I do not recommend this product

4 Stars

KINGSLEY O 4/15/2026

This is my 3rd LG washer in 5 years. First 2 failed because of leakage and rotation problem with the drum The 3rd is leaking water less than 1 year after purchase still under manufacturers warranty. The service department sent me detergent to wash the drum/tub and Sears Home Service after warning me that SHS will likely charge me for the service call. Why would I be responsible for defect of a new machine that is still under manufactures warranty?. As a scientist when 3 machines failed because of leakage speaks volume about the dependency and quality of the machine. For LG to try to renegade on their warranty speaks volume about their business ethics. Beware of LG .
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Horrible smell

Bill Masterson 4/14/2026

Originally posted on lg.com

No, I do not recommend this product

4 Stars

Washer 5 Angel 4/14/2026

I bought a a part that needed to be replaced and I got it within 2 days .It was happen quick
Originally posted on lg.com

Yes, I recommend this product

3 Stars

No drum light

Cardsgirl 3/28/2026

I just got this washer and two things I noticed right away is that its louder than my old washer and theres no drum light I feel like I moved backward from my 13 yr old washer that I just replaced. Otherwise it seems fine. Very simple to operate.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great Washer

Amy53 3/26/2026

I truly love this washer. The features exactly perfect.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

dumb dumb 3/23/2026

This review sucks. And so does your AI. The first washer broke after only 8 years.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Cycles run much too long poorly designed

GiTa007 3/21/2026

Ive owned this new washer for 1 month. It was sealed in its original box and didnt include instructions for this model. It came with a generic manual for 10 models. No information on how to use the machine that I bought. I called LG and they said they would mail me instructions and it would take 10 days. I didnt get them. After 2 weeks I called LG again and he apologized and said he would resend express or fast delivery. Now its been a month I still have no instructions and decided to write the review. Washer grades: A. machine is pretty quiet. Nice. A. very large drum can fit a lot of clothes. Good for large bedding items and 2+ people. D. no tumble fresh. Must take clothes out immediately or they are badly wrinkledcannot start wash and run an errand. Stuck at home now waiting for laundry. But theres more on wrinkles C. the medium spin cycle wrinkles my clothes anyway. Ive switched to low spin which seems to lessen the wrinkles somewhat. I havent tried high spin yet. My previous machine never caused so many wrinkles and I do not like this. I dont iron. This overpowered spin is probably good for blankets. F. really long wash cycles im talking hours. And it doesnt tell you beforehand. You find out after it starts. On the normal cycle cold wash med soil with a full load with 2 jeans 1 pant 1 sweat jacket Tees knit shirts pajamas and socks took 1 hr 45 min. The clothes were not more clean than my old washer with 57 min. With tap cold still takes about 90 min. The drum is bigger than the old one 4.5 cu vs 4.0 cu. The extra 1/2 cu doesnt warrant double the time to wash. Ive tried Normal Towels Bedding and Delicates. Delicates is pre-set 41 min. F. there is no small load. When I called LG for the instructions I asked about this. How do I set a 1/2 load? She said it had a built in sensor and will sense the smaller load and cut the time on normal. Wrong. It still ran about 70 min The online manual says to use speed wash but that is only 15 min. How can it clean the same way in 15 min vs 70 min? I havent tried this yet. B. fairly easy to dry the inner seal after washing. Its small and tight. Only time will tell if there is build up. A. plays a little song when its done. Scared me the first time. Theres no way to change it to a beep. Maybe the manual tells you how. In conclusion im not happy with this machine and its lack of basic features e.g. small load. When I bought my old washer 16 years ago i loved it. This one needs improvement as does LG customer service. The customer service is important when you dont have instructions on how to use the controls.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Who knows

Support Starved 3/9/2026

Originally posted on lg.com

No, I do not recommend this product

1 Stars

DO NOT BUY INSTALLATION AND STANDARD PARTS

krec621 2/16/2026

Purchase installation AND standard parts except NO standard parts were delivered. When contacted their Customer Support they tried to convince me standards parts are NOT included and I must purchase these parts separately. When I explained to no avail that installation AND standard parts imply two 2 things a someone to install and b the standard necessary to install either they didnt comprehend or they just didnt care. They tried their best to deny and convince me otherwise. I will NEVER waste money on another LG product when their installation AND standard parts additional line item DOES NOT INCLUDE STANDARD PARTS. The LG customer service team has such a heavy accent and too much background noise to understand what theyre attempting to convey. For me I would NOT RECOMMEND LG for anything
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Missing Feature

Tom4788 1/27/2026

The LG WM3400CW washer is a very good machine. It could benefit from a final step of softly fluffing the items at the end of the rinse cycle for a few minutes. This may seem insignificant if all laundered items are immediately transferred to a dryer but if you plan to line dry items or dry delicates like handkerchiefs on a countertop youre having to deal with compressed items. Customer service has mostly been unhelpful with Brians last suggestion being to use the delicate cycle.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Required accessories are not included

Thelma and Louise 1/26/2026

I contacted LG Help before purchasing this washer to find out if anything was needed for the installation - specifically hoses. I was assured that everything needed was included. The only accessory mentioned on the site is the optional pedestal. It was only after the installers left today that I read the owners manual that states that the hot and cold water hoses are REQUIRED ACCESSORIES that are sold separately. NO WHERE on this site are the required accessories mentioned. The LG help said there were none and the installers said nothing. Now I have to buy the hoses and hire a plumber to install them. I am NOT happy.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Excellent washing machine

Hornbeam 1/4/2026

Ive been using this washing machine for a couple of years and have been completely satisfied. It cleans my clothes but is also gentle on them. I use the cold or low temperature settings and everything comes out clean. I can wash large items like rugs The machine has bells and whistles but also obvious options e.g. gentle and normal cycles so I can accomplish what I want. Very happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great washer for 4 years

Mel46 12/29/2025

I love the way it washes. When we first got the washer it was soo quiet. It washed everything so clean too. And then it started..after 4 years...to sound like a Cement mixer. Now it is dying. The repair person says the bearings are shot. Cost for repairs is high enough that Im just going to buy another one. I do like it that much.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

A lot of features

Chezette 12/28/2025

New to my LG washer and dryer. Im still confused as to why normal wash is 3H. I downloaded the Manuel. Is there any way to not have my wash go for 3H. Is there a reason someone will wash a load for 3 hours? Even some of the other settings are 60-90 minutes.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Not a good machine

ApplianceUser 12/16/2025

These machines are not stable.. I started having issues with completing cycles and emptying soap a few years into the usage.. I have been only using Speed Wash cycle only for last 2-3 years so the cycle finish without stopping.. Other wash settings would not complete the cycle and give errors.. It also stopped emptying soap from the dispenser.. I had to run my wash couple of times so it would empty the soap.. I have bought the machine brand new from Costco and in 2018 and I would say it started acting up in 2022-2023 and now its getting so bad that I wanted to write this review
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Ok but a couple probs

Campbellsoup 12/4/2025

One problem weve had is the tray for liquid soap etc. is always full of water unless you gently tip it upwards and wait a couple minutes for it to empty. No big deal. The bigger problem is the gasket around the door is always full of moldy gunk black disgusting film. This is OK too if youre willing to leave the door open to allow the interior to dry and wipe the gasket after each use. This actually doesnt help so I scrub with bleach and/or oxi after every wash. Pro tip: buy another model or brand that eliminates this step.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

When FREE Haul Away is not Free

EKevin 11/18/2025

The products advertisement says haul away is free but it isnt free unless later on the customer selects selects a button to view Haul Away Services and then selects Haul Away. I believe this additional requirement is misleading. LG should recount the customers selections before the order is completed. The new machine was delivered but hauler refused to take the old unit.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Multiple failures and repair costs in 7 years

matthat23 11/17/2025

Do not purchase this expensive paperweight We bought this washer in 2018 and less than 4 years later had to call a tech to come replace the water pump due to a Drain Error message. $350 later we were able to use our washer for a whole 1 and a half years before we got the same error message and had to pay another $300 to replace the replacement water pump. Here we are exactly 1 and a half years after the 2nd repair and we are receiving the same Drain Error message. We contacted customer service through multiple channels who gave us the same scripted response with helpful tips. I regularly drain the washer and clean the filter leave the door and detergent door open after washes as recommended and follow all recommended steps. None of these tips prevented 3 water pumps failing in 7 years. We have an LG washer dryer and fridge and will never buy another LG product again.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Violent Washer Door Vibrations and Leaks Water.

Dan747 10/30/2025

Stay away from this washer The front loading door vibrates violently during wash or rinse cycles and leaks water after just two weeks of use.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

LG is a Scam

S_mc 10/14/2025

Lg washers are a scam. The electrical panel short circuited which is not repairable. This happened less than 5 years of use. I will never buy any LG products again.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Moldy doesnt last expensive to fix in warranty

Lg is hotdog water 10/5/2025

Constantly has mold growing inside makes clothes stink and have to run multiple cycles also only covered for 1 year if something breaks so now my 3 year old unit needs a motor replacement already which they cover the part for 10 years but labor is $400 flat rate to repair. Go with a different brand
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Poor value

Marc7777 9/23/2025

We have only owned this washer for five years and the bearings are shot they started going bad after three years and the fix is too expensive to make it worthwhile. It also has constant odors regardless of how often we clean it and empty the drain. Do not recommend.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Disappointing

SJM1021 8/25/2025

Bought this washer in late 2021 and it made it almost 4 years. Had a few minor problems with codes and such that I guess are possibly the users fault for not checking the drain filter as often as needed. But after less than 4 years for the bearings in the rear of the drum housing to come apart without any warning or reason. Never had any problems with unbalanced loads like in our previous machines. Then one day it just started howling on spin cycle. As the days went by the sound got louder and louder. So i bought the parts and repaired myself this past weekend and now itss like new again. Just as a side note the parts from Amazon were $38 the ones on LG website were $140. Not very customer friendly for a customer who bought your machine. All and all I would say that this is not surprising to me out of big business. All Hail Amazon and the ability to do things for yourself. Hopefully I will get another 4 years or more out of this thing.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Avoid this washer - and probably LG

Sara dfjhsjdfhsjhdfjk 8/22/2025

We bought this washer at the end of May 2024. In June 2025 it broke. Since then I have literally been adding buckets of water throughout the cycles for it to at least do SOMETHING. Water does not stay in the tub. All it does is spin contents around while they get slightly damp from the splash up from the small amount of water that goes into the basin under the tub. We already replaced the water level pressure sensor $40 for the part. Water does run into the machine - including through the soap dispenser tray. It drains just fine. Audible water entering and exiting the machine. Both hot and cold water have the same issue. It is not a hook up error. It is a machine error. I havent decided if its worth trying to change the inlet valves about $100 for each type. But because both water temps are issues more than likely its the control board - which isnt worth fixing about $400 for the part. This washer is a waste of $800. I am trying to at least get some value out of it by adding the buckets - to not waste even more money by having to go to the laundromat despite having a less than 2 year old washing machine. LG doesnt know how to make a washer apparently. Seriously. Avoid this junk. I pretty much never do reviews - but I am trying to warn people to not waste their money and time on this junk.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Lasted only 3 1/2 years

Martin21 7/19/2025

Washer developed a leak from the dispenser area. Two factory service calls amounting to the total cost of the washer without resolution of the issue. Contacted LG CS. They said to clean it more frequently: didnt help. Decided to replace washer with another brand.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Very happy six months in

JenC83 7/5/2025

We have had this machine for six months since December 2024. So far it is a great machine. Our clothes are clean the machine is quiet and the chime at the end of the cycle is pleasant and reminds us the load is finished. We leave the door and compartment open at the end of the cycle to keep the machine mold and mildew free and have had no odor issues. The only downside that I can see is that if you wash something bigger and heavier such as a large blanket or light comforter the machine moves out of place while it spins due to the weight. I havent put any really heavy comforters in it just a light one. But its not a big deal.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Previous LG owners now EX-LG owners

Cam816 7/4/2025

Previous LG washer and dryer owners. Purchased this model October 2023. Absolutely DISGUSTED with performance. LEAKS all over and because we live in a rural area no one will come to repair this machine. No customer service from LG or Lowes. We are now ex-LG owners.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dont buy this washer.

Jt70 6/21/2025

This washer quit working after 8 months. LG customer service would not honor the warranty. Horrible washer design. The intake hoses are obo e the access panel. Any hose leak drips and goes into the motor area. Customer service made several excuses to void the warranty.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Does not clean clothes

MyClothesAreDirty 4/29/2025

My clothes are smellier coming out of this washing machine than going in. We requested a return and they performed unnecessary repairs but would not give a refund. The machine does not clean clothes even though ours was functioning as designed. We had to buy another washing machine because this is the worst washing machine I have ever had and their customer service is awful especially if you buy through Home Depot.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Leaking repair costs almost what machine did

payyoo 4/28/2025

The washer worked fine for 3 years almost exactly then it started leaking. The warrenty does not cover this. It ruined my floors. LG customer service is hard to use and the minimum cost of repair is $400. That price is only if you are willing to pay them before they give you a time estimate for the repair.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Do yourself a favor and dont buy this

Iroyer36 4/22/2025

This garbage excuse for a washer has been janky from the start. The computer finally stopped working and so we called a technician to see what was up. We had a 5 year warranty and the technician tells us actually that warranty is just for the motor not the computer. So now he says we need to buy some circuit board for $800+ to repair this trash machine. NEVER BUY LG. They robbed us.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Leaking on day 13

Brindism 4/10/2025

I was excited to get this. It worked well but cycles are so long. It takes 90 minutes to wash 4 pair of jeans. It is pretty quiet but makes more noise than our old one did when new. Our last LG lasted 12 years without issue but the bearings wore out. We got this and washed a load or two a day. Thirteen days after we got it it started to leak. We read the manual and it said it could be a clogged air vent from not running tub wash enough and to run tub wash. We did and it leaked and not from the air vent. We contacted LG on day 4 and they had us take photos and videos and run tub clean again and then told us to tighten a clamp UNDERNEATH the washer I asked for repair personnel to do that since I was not strong enough to get it out of the drip try and turn it over. I was told they only send repair personnel for certain things. Apparently a leaking washer doesnt rate. I said I wanted them to take it back. It was exactly 14 days after I received it. They argued it was 15. How? I showed them the receipt that said I had until the 10th to return it and they said I didnt. Huh? I spent 1 hour and 49 minutes on the phone. Finally they agreed to take it back. Honestly all they had to do was send a repair person. LG used to be wonderful. Every single appliance I own is LG but no more. Very sad. It seemed like a nice machine.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

OK but no backlight on the control panel

RIC KT 4/9/2025

I converted from from top load to front load washers with this machine. There is no longer any top load machine with a base frame that would stabilize the machine and have a quieter operation. I own this LG front load for 1 year so far and I am pleased with the washers very quiet operation. Lack of an agitator means less punishment on my clothes. Even with the laundry door open I can hardly hear the machine operating with minimal floor vibration. Clothes come out almost dry with the high rotating speed around 1300 rpm compared to 700 rpm for a front load machine. The machine works very well. I gave 4 stars because the control panel is not backlit so it is hard to see the settings. Without the backlight I thought the washer was defective I would have liked a setting of spin only - for items handwashed and needing a good spin only
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Poor quality and service

Timcarlisle 2/7/2025

So disappointed with my machine. Leaked chronically and LG refused to send parts to fix after three failed service calls by factory authorized technicians.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Very dependable

Lake52 1/29/2025

I purchased this 3 years ago because I had a similar LG model for several years and never had a problem. So far no problems with this one. The only thing I dont like about this one is that I really should have a pedestal to make it easier to unload--it takes quite a bend and reach to get all of the items out. Does a wonderful job though.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Terrible Product

Victoria Sethunya 1/25/2025

I will stick with a washboard and a washtub instead of having this machine boil my clothes. A repair person already fixed it to make sure the hoses or wires werent crossed. Its still shooting hot water even if we select the cold setting I will update this review if anything changes. Otherwise run
Originally posted on lg.com

No, I do not recommend this product

4 Stars

More Manual Options

DC56 1/14/2025

We Bought this Washer and matching dryer. Did not want too many electronics to add to possible issues. Would like to have more dryer options that can be adjusted Manual changes are not available on all wash cycles. Maybe update the customer manuals
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Bad installation by LG

Bob Nagle 1/12/2025

Used this washer a few times and it leaks on the floor. In working with LG it took 2.5 hours to talk to someone as to why and found out it was installed wrong
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Its fine I guess

HJetta 1/11/2025

Its fine I guess. It was already in the house when I bought the house. It doesnt have an agitator so that helps keep clothes looking newer than they would if you washed them in a machine with an agitator. If your clothes are covered in mud or really dirty you would have to wash them twice. Im told this machine doesnt use much electricity or much water compared to older machines with agitators.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

excellent- very quite

Jim25k 1/11/2025

Bought less than a month ago replaced with older LG 15+ years of service
Originally posted on lg.com

Yes, I recommend this product

5 Stars

On time delivery

Simon B 1/11/2025

I purchased online. Everything went well as it was planned. Deliver was ontime installation was perfect.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Do not purchase this model.

Ahmadi S Masihullah 1/10/2025

I am very disappointed with this purchase. It barely wets the clothes and all it does is literally spinning the clothes almost dry Even though I called LG but it is not helpful at all. I would really love to return it if possible.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dissatisfied customer

Alisa M 1/10/2025

I am not satisfied with this purchase. The washer barely fills with water even on the heavy duty settings and it runs for over one hour to complete a simple load. Wish I could return it regret this purchase
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Cleans like a dream

EricJL 1/9/2025

Heres a positive review of your LG washing machine: Ive been thoroughly impressed with my LG washing machine. Its incredibly quiet during operation which makes it perfect for open-concept spaces or households where noise is a concern. Its efficiency is another standout featureeach load is cleaned thoroughly leaving clothes fresh and spotless. The wash cycles typically take around 7590 minutes which might feel lengthy to some but the quality of the clean makes it worthwhile. Maintenance has been hassle-free too. By leaving the door and detergent drawer open after each use to allow airflow Ive had no issues with odor or mold which is a common concern for front-load washers. Overall its a reliable well-designed machine that delivers on performance. Highly recommend it for anyone looking for a combination of quality and care for their laundry
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Reliable workhorse

Springfield family 1/5/2025

Solid performance with this washer. It is well built and reliable. Its operation is quiet. It does large loads and heavy blankets but is also gentle with delicate items. The cheerful chimes indicating a completed cycle make us chuckle
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Easy ti use works well

rg2025 1/3/2025

I bought this two weeks ago and I am totally satisfied.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Easy to use

BAndeDec 1/3/2025

Simple straightforward common-sense design and features
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Good basic washer

cep62 1/1/2025

I wanted a good basic washer didnt feel that I needed any fancy things like steam or an app on my phone. This works fairly well but a part of me misses dials that I can physically turn as you can set things a lot faster than this digital display. The washer cleans everything very well even on medium spin cycle wrings a lot of water out to make drying faster. I wish there was a way to change the defaults when I turn it on because I never use the default that LG created.
Originally posted on lg.com

Yes, I recommend this product