Parts & Service
At Highland TV and Appliance, our customer service doesn't stop at the purchase or delivery and installation of the appliance or electronic. If service is required in the future, you can rest assured of the same dedication to exceptional assistance. Our specially trained service technicians are readily available to handle your washer, dryer, refrigerator, freezer, oven, dishwasher, microwave, television and home theater system service needs whether in or out of warranty.
Our complete Parts Department features thousands of appliance and electronic parts in stock for your repair and replacement needs. We offer the manufacturers' warranty on all parts we sell for Mitsubishi, Sony, Samsung, Sub-Zero, Wolf, Fisher & Paykel, Amana, Whirlpool, Estate and KitchenAid to name a few. Our Expert Protection packages offer extended service plans for your purchase after the manufacturer warranty runs out. Extended service plans can prove invaluable if the product requires repair or replacement parts. You can't put a price on peace of mind.
Authorized to Service:
- Fisher & Paykel
Assurance & Protection Our Expert Protection packages offer an extended service plan for your purchase which can prove invaluable if the product needs repairing or replacing of parts, and coverage of the labor. Eliminate all of the irritations associated with restoring your equipment to peak condition. Make one toll-free phone call to the Expert Protection service support center and they will provide fast, efficient service. The package covers the cost of all covered repairs and if for some reason they cannot repair the product, they will replace it!
Protect What's Yours
- Assured product performance throughout the term of the service plan
- Complete protection again unexpected, costly service bills
- Coverage on all major brands
- 24-hour-a-day, 7-days-a-week, 365-days-a-year, access to service representatives via our toll-free number, 1-800-930-3986
- National servicer network
- All covered parts and labor for unlimited service calls
- Power surge/spike protection
- In-home service available on most items
- Complete Custom Installation Package available for home electronics
Delivery & Installation
Let the experienced professionals at Highland TV and Appliance handle your delivery and installation needs once your appliance, electronic or laundry purchase has been made. Our knowledgeable experts will assure that your new products arrive safely and are installed properly so that you can have a worry-free installation experience. The new appliance will be tested to make sure it works correctly and all packing materials will be removed from your home so that you can get back to your day. Any questions or needs you may have will be handled promptly and professionally.
Professional installation is recommended on certain products, and in some cases necessary to ensure warranty protection coverage. We offer custom installations for both appliances and electronics including cabinet modifications at a per job quoted price. Your Highland TV and Appliance Customer Service Representative can help you decide which installation options are best for you. And, be sure to ask about possible delivery incentives and/or rebates available in your area.
TV’s $999 and up
Washers, dryers and small refrigerators